July 26

The Lucky Break I Needed

Shakthi Health and Wellness Center was the lucky break I needed during a very difficult time in my life. I first discovered Shakthi Health quite by accident as I was looking for an infusion center to receive IV saline therapy for a condition I was diagnosed with called Postural Orthostatic Tachycardia Syndrome (POTS). Having cold-called the center, I explained my situation to the office manager and was surprised to learn that Dr. Jyothi Rao was well versed in POTS and many of the other unusual health conditions I suspected I was suffering from–including Mast Cell Activation Syndrome, Ehlers Danlos Syndrome, SIBO, leaky gut and multiple autoimmune disorders.

At my first office visit with Dr. Rao, I had a long list of symptoms that had come on quite suddenly and were only getting worse. I explained that I had spent much of the previous year being shuffled from one specialist to another as doctors tried to figure out what was causing my many health issues. Not only was Dr. Rao familiar with the unusual conditions for which I had already received diagnoses for, but she was also able to step back, look at the big picture of my health and drill down into the root causes. She suggested all of the right tests to uncover health issues that no other doctor previously had (including Mayo Clinic and Johns Hopkins), she referred me to wonderful specialists when needed, and continued to monitor my condition as more pieces to the puzzle were added.

Being a complicated patient, I thoroughly appreciated the time and attention Dr. Rao gave me at each follow-up visit. Even though she did not participate with my insurance plan, I decided to take advantage of her concierge service so that she could be my primary care provider. She has done an excellent job managing my care and answering my questions. As I have multiple health conditions, many specialists have prescribed medications to manage my symptoms, and Dr. Rao has been a great gatekeeper–able to discuss drug interactions and side effects and also recommend other natural supplements to optimize my physical and mental health.

I am now on a first-name basis with everyone at Shakthi Health & Wellness Center and the entire staff is so personable and truly a pleasure to work with. I couldn’t be happier with my care and highly recommend the practice to anyone looking to improve their health.


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